Apple device support

Diagnosis, setup and optimization for MacBook, iMac, Mac mini, iPhone and iPad.

Remote, in-shop or on-site

Independent technical service. We are not an Apple Authorized Service Provider.

IDEAL FOR
  • Slow Mac or recurring errors
  • New device setup
  • File migration
  • macOS, iCloud or Apple ID issues
WHAT IS INCLUDED
  • Initial diagnosis
  • macOS update or reinstall
  • Backups and migration
  • Storage optimization
  • Account and service setup
  • Compatible upgrade review

Computers, maintenance and upgrades

Performance improvements for laptops and desktops before replacing them.

In-shop inspection
IDEAL FOR
  • Very slow startup
  • Low storage
  • Programs freezing
  • A computer with several years of use
WHAT IS INCLUDED
  • HDD to SSD upgrade
  • RAM expansion
  • Internal cleaning
  • Preventive maintenance
  • PC assembly and component replacement
  • Compatibility check before buying parts

Software installation

Remote installation and setup of work, design, management and productivity applications.

Remote only
IDEAL FOR
  • Soft Restaurant 10
  • Office and Microsoft 365
  • AutoCAD and SketchUp
  • Adobe, email, browsers and office tools
WHAT IS INCLUDED
  • Requirement review
  • Installation and updates
  • Initial setup
  • Error troubleshooting
  • Printer and peripheral connection
  • New-computer preparation

Diagnosis and repair

Identification of hardware, operating system, storage and performance faults.

Remote or in-shop
IDEAL FOR
  • Computer will not power on
  • Black screen
  • Overheating
  • Restarts, freezes or startup errors
WHAT IS INCLUDED
  • Symptom review
  • Storage and memory tests
  • System diagnosis
  • Removal of problematic software
  • File recovery when feasible
  • Quote before changes

Remote support

Fast help for problems that can be solved through a secure remote connection.

Remote
IDEAL FOR
  • Program errors
  • Email and accounts
  • Printer setup
  • Software-related slowness
WHAT IS INCLUDED
  • Authorized temporary connection
  • On-screen diagnosis
  • Application setup
  • Updates
  • Basic optimization
  • Explanation of the work performed

Wi-Fi, networks and home technology

Connectivity, printer and device setup so the home works more reliably.

On-site or remote depending on the issue
IDEAL FOR
  • Weak signal
  • Dead zones
  • Disconnected printer
  • Smart TV or devices that will not connect
WHAT IS INCLUDED
  • Coverage diagnosis
  • Router setup
  • Extenders and mesh systems
  • Printers and scanners
  • Smart TV and streaming
  • Basic camera and smart-device connectivity

Technology for businesses

Support for offices, hotels, restaurants, galleries, vacation rentals and property managers.

Remote, on-site or scheduled visits
IDEAL FOR
  • Office computers
  • Guest Wi-Fi
  • Email and work tools
  • Recurring support
WHAT IS INCLUDED
  • Computer setup
  • Networks and printers
  • Business email
  • Backups
  • Smart TV and streaming
  • Preventive maintenance
  • Websites, domains and digital tools
  • Basic equipment documentation

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